Frequently Asked Questions

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Burn permits are required for any fire larger than a campfire for cooking or warming. 

Campfires are defined as 1.5 feet across with a flame length no higher than 3 feet.

Seasonal permits are not required anymore.

Anything larger than that requires a burn permit which can be obtained for free at: www.wardensreport.com 

Burn permits can only be obtained on Low (Green) and Moderate (Blue) class days. The class day can be checked at: https://mainefireweather.org/

All ambulance billing questions should be directed to:

Medical Reimbursement Services

Shawn McPherson
PO Box 1810
Windham, ME 04062
Phone: 207-892-0020
Fax: 207-893-0583
Toll-Free: 1-800-734-6677
Email: smcpherson@medicalreimbursement.org

Mutual aid is a process where different Fire and EMS departments enter into an agreement to help each other out when needed. Mutual aid is primarily used for larger incidents where lots of resources are needed to mitigate the emergency. It can also be used when a town has multiple incidents at the same time and needs outside resources to help cover all of the calls for service. Mutual aid agreements are signed and documented between towns, counties, and or states. 

All mutual aid agreements signed by the Town of Acton or Acton Fire-Rescue are at no cost to the taxpayer for the agreement itself. 

Issues arise in mutual aid when it no longer becomes mutual. Towns that are facing challenges providing emergency services to their own community begin to lean heavily on the towns around them for coverage. That goes outside the mutual aid agreement and new agreements or solutions must be created. There is no legal requirement for a town to provide mutual aid or respond to a community outside its own. The consequence of repeatedly not responding becomes the town requesting the aid will not respond to emergencies in return. Mutual aid agreements are always being reviewed and adjusted to the benefit of all parties involved.  

Yes. Our station is staffed 24/7/365 with a Firefighter/EMT and a Firefighter/Paramedic. The staff may not always be at the station due to emergency calls. 

Call 207-636-3230 for non-emergency questions if the doorbell isn't answered. 

Call 911 for ALL emergencies. 

No. The water hauled in our trucks, while good for putting out fires, is not good for pools and such. 

Email Chief Rick Smith at r.smith@actonfire.org